lifestylefrisco.com

Trust Talk for Teams through the POWER of Self

Ladies, do you remember those days? The days of the “all for one and one for all” kind of camaraderie that came from team sports and activities? Then, we all grew up and learned from others that there were only “a few, limited positions” to get into college, into that company, into that executive suite, or into that boardroom.

As I continue my series of growth along this intensive and intimate journey to become a better leader and CEO for this company, I choose to lead my life by my own purposeful design, not by default. I choose to be true to my passion for this organization and to myself. I have a clear sense of intentions and I’m purposeful in my behavior.

At Lifestyle Frisco, the entire team works remotely. Therefore, our level of individual, and group, accountability levels must stay high in order for us to trust that all the work will get done on time and with high quality. For me, it’s imperative that I’m a “do what I say, and say what I do” person who delivers consistent behaviors so that the team can feel safe and trust that we’re all rowing in the right direction.

Let’s dive into my experience with Module 3 of Marsha Clark & Associates’ POWER of Self program: Trust Talk for Teams

To be trusted is a greater compliment than to be loved.” ~George Macdonald

During this module, we explored six dimensions that help create a team environment where members can feel confident to be open with each other and take interpersonal risks.

Spirit of Unity

It’s the “We’re all in this together” feeling and underlying theme. The keywords that describe the characteristics of the spirit of unity are: belonging, caring, commitment to others, and a positive environment.

Strategic Competence

The general belief that the team has the skills to meet their goals and responsibilities that ultimately support the organization’s success is strategic competence. Including skillful decision-making, this level of competence embodies a commitment to innovation, reasoned risk-taking, and the ability to learn and grow as a team.

Predictability & Reliability

Every team relies on team members to deliver on their commitments. High-performing teams also actively communicate expectations to each other so members know how the team operates, and what behaviors are expected.

Integrity & Openness

Integrity is a commitment to take action for a common goal or a greater good. Openness is the transparency or sense that there are no hidden agendas – Saying/Doing Gaps. Saying/Doing Gaps occur when the team has clearly stated values but doesn’t “walk the talk.” This dimension also covers the team’s ability to share (and not take) credit for contributions.

Collaborative Intent

Many of the skills necessary to achieve a collaborative workplace revolve around being open to other points of view through constructive conversations. With an underlying intent to build understanding, rather than using communication as a weapon to “get others,” collaborative intent shows how the team supports the greater organizational goals.

At the core of team trust is… 

Psychological Safety

Representing the total environment that is created by the team, members feel safe enough to be vulnerable and take risks with each other in order to achieve goals.

Always trust your gut. It knows what your head hasn’t yet figured out.” ~~ Anonymous

A big takeaway for me? People have to see something EIGHT TIMES before it’s your new predictable behavior. The more transparent I can be about my goals/ intentions/ actions, the greater the level of trust from others. You can’t talk your way out of something you acted your way into…

Thank you for staying with me on this journey. I have three more modules to go, and if you have any comments or questions about this program, please leave me a note in the comments box below.

FULL DISCLOSURE: This post is sponsored by Marsha Clark & Associates by way of Wendi participating in the “POWER of Self” program.